rh85 Privacy Policy

This Privacy Policy ("Policy") describes how rh85 ("rh85," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information obtained from users ("you," "Player," or "User") of the rh85 online gaming platform, accessible at rh85.com and through any associated mobile applications or services (collectively, the "Platform").

By registering an account with rh85, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

rh85 acts as the personal information controller with respect to the data you provide. We take our obligations under the Data Privacy Act of 2012 seriously and have implemented appropriate technical and organizational measures to safeguard your information.

rh85 collects only the personal information necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation and with your explicit consent.

rh85 collects personal information through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies;
• Third-party sources: Information received from payment processors (such as GCash and PayMaya), identity verification providers, fraud prevention services, and analytics partners, where permitted by applicable law;
• Publicly available sources: Information from public databases or government registries where necessary for compliance purposes.

rh85 uses your personal information for the following purposes:

• Account management: To register, verify, and maintain your rh85 player account;
• Service delivery: To provide access to games, process bets, and deliver the features of the rh85 platform;
• Financial transactions: To process deposits, withdrawals, and bonus payments securely and accurately;
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with Know Your Customer (KYC) obligations;
• Legal and regulatory compliance: To fulfill our obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act of 2012;
• Responsible gaming: To monitor gameplay patterns, enforce deposit limits, and identify players who may need support;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access;
• Customer support: To respond to your inquiries, resolve disputes, and improve our service quality;
• Marketing communications: To send you promotional offers, bonuses, and platform updates, where you have consented to receive such communications;
• Platform improvement: To analyze usage patterns and improve the rh85 platform's features, performance, and user experience.

rh85 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise permitted by law.

rh85 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your rh85 account and deliver the services you have requested;
• Legal obligation: Processing necessary to comply with applicable Philippine laws, including gaming regulations, AML requirements, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time.

rh85 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana, to facilitate deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age in compliance with Philippine regulations;
• Gaming software providers: Game developers and platform technology partners who power the games and features available on rh85;
• Regulatory authorities: Philippine gaming regulators and law enforcement agencies, where required by law or court order;
• Fraud prevention services: Third-party providers who assist rh85 in detecting and preventing fraudulent activity and money laundering;
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal or compliance purposes.

All third parties with whom rh85 shares personal data are required to handle your information in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the specific service they provide to rh85.

rh85 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and gather analytics data. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with the rh85 platform, helping us improve performance and usability.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the rh85 platform. By continuing to use the Platform, you consent to our use of essential cookies.

rh85 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC and identity documents: Retained for the period required by applicable regulations, typically five (5) years after the end of the business relationship;
• Support communications: Retained for up to three (3) years from the date of the interaction;
• Marketing preferences: Retained until you withdraw your consent or request deletion.

When personal data is no longer required, rh85 will securely delete or anonymize it in accordance with our data disposal procedures.

Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the rh85 platform;
• Encrypted storage of sensitive personal and financial data;
• Access controls ensuring that only authorized rh85 personnel can access personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of our systems;
• Two-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While rh85 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, rh85 will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rh85:

• Right to be informed: You have the right to know what personal data rh85 holds about you and how it is being used;
• Right of access: You may request a copy of the personal data rh85 holds about you;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

If rh85 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on the rh85 platform, please contact us immediately at [email protected].

rh85 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where required, notify you by email or through a prominent notice on the Platform.

Your continued use of the rh85 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how rh85 protects your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the rh85 Data Privacy Officer:

rh85 aims to acknowledge all data privacy inquiries within five (5) business days and to resolve them within thirty (30) days. For complaints that cannot be resolved directly with rh85, you may escalate to the National Privacy Commission (NPC) of the Philippines.